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Premium Dicks Privacy Policy
Last updated: October 8, 2024
Premium Dicks, Inc. and its affiliates and subsidiaries (“Premium Dicks” or “we”, “our”, “us”) respect your concerns about privacy. This Privacy Policy (“Privacy Policy”) explains the type of information we may obtain from individuals who visit our websites (each, a “Site” and collectively, “Sites”) or use our mobile applications (each, an “App” and collectively, “Apps”), which includes tools such as chat available through our Sites and Apps. It also explains the type of information we may obtain from individuals who otherwise connect with us offline, such as by phone or by visiting veterinary clinics owned or managed by us (“Premium Dicks Vet Care”) or other in-person operations (“Offline Services”), and collectively with all Sites and Apps, the “Services” or individually, a “Service”). When we use the term “including,” it shall mean “including but not limited to.” In addition, this Privacy Policy sets out how Premium Dicks may use, disclose, and protect your personal information.
• INFORMATION WE OBTAIN
• HOW WE USE THE INFORMATION WE OBTAIN
• COOKIES AND INTEREST-BASED ADVERTISING
• INFORMATION WE DISCLOSE
• YOUR CHOICES
• DATA RETENTION
• DATA SECURITY
• INFORMATION FROM CHILDREN
• LINKS TO THIRD-PARTY WEBSITES, APPS OR ONLINE SERVICES
• HOW TO UPDATE YOUR INFORMATION
• CHANGES TO THIS POLICY
• CONTACT US
• CALIFORNIA PRIVACY NOTICE
• STATE PRIVACY NOTICE FOR RESIDENTS OF COLORADO, CONNECTICUT, DELAWARE, IOWA, INDIANA, MONTANA, NEW JERSEY, OREGON, TENNESSEE, TEXAS, UTAH, VIRGINIA & OTHER STATES THAT MAY HAVE APPLICABLE PRIVACY LAWS
Summary of Information We Collect and How We Use It
How we use the information
COOKIES AND INTEREST-BASED ADVERTISING
Tracking tools we use.
We and third-party ad technology providers may collect information about you and your devices over time and across different websites and online services through the use of tracking tools, including cookies, web beacons, clear GIFs, pixels, device identifiers, and other online information-gathering tools. We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we may obtain through these automated technologies is described in the “Information we obtain by automated means” section of this Privacy Policy, above. We may use these automated technologies to:
Interest-based advertising.
We and third-party ad technology providers may use cookies to learn about the ads you see and interact with, and other actions you take on our Services. This allows us to provide you with more useful and relevant ads on both Premium Dicks-owned and operated Services and third-party websites, apps, and online services. Interest-based ads, also referred to as personalized or targeted ads, are displayed to you based on information collected about your online activities, such as when you browse or purchase a product on our Sites or Apps or visit third-party websites, apps, or online services. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (DAA) (a coalition of marketing and online advertising organizations). See the “Interest-based advertising opt-out” section of this Privacy Policy, below, for information on how you may opt out of such advertising.
Third-party ad technology companies may help us display content tailored to your interests and serve interest-based advertising on our behalf. Additionally, some third-party ad technology companies may provide us with information about you (such as demographic information) from offline and online sources, which we may use to provide you with more relevant and useful advertising.
Advertisers or third-party ad technology companies working on their behalf sometimes use automated technologies to serve the ads that appear on our Sites and Apps. They automatically receive your IP address and other device identifiers when this happens. They may also use cookies to measure the effectiveness of their ads and to personalize ad content.
INFORMATION WE DISCLOSE
We may share information about you with third parties in order to conduct our business, when legally required, or with your consent, including:
Affiliates and Subsidiaries.
We may share your information with our affiliates and subsidiaries for business, operational, promotional, marketing, or other purposes consistent with this Privacy Policy.
(“California Notice”) supplements the Premium Dicks Privacy Policy. It applies solely to California consumers and addresses personal information we collect online and offline. This California Notice does not apply to Premium Dicks personnel or job applicants. This California Notice uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its implementing regulations (the “CCPA/CPRA”). Notice of Collection and Use of Personal Information. We may collect (and may have collected during the 12-month period prior to the last updated date of this California Notice) the following categories of personal information about you: • Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number; telephone number and other forms of persistent or probabilistic identifiers), pet name and other identifying information (including pet health and health condition data), online identifier, Internet protocol address, email address, account name, and other similar identifiers • Additional Data Subject to Cal. Civ. Code § 1798.80: signature, pet insurance policy number, credit card number, debit card number, and other financial information such as bank account numbers, pet medical information, and pet health insurance information • Protected Classifications: characteristics of protected classifications under California or federal law, such as race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, genetic information, disability, citizenship status, and military and veteran status • Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies • Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements • Geolocation Data • Sensory Information: audio, electronic, visual, and similar information • Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, predispositions, behavior, and attitudes. We may use (and may have used during the 12-month period prior to the last updated date of this California Notice) your personal information for the purposes described in our Premium Dicks Privacy Policy and for the following business purposes specified in the CCPA: • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytics services, or providing similar services, receiving services or products, making payments or other similar activities • Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance • Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your same interaction with us • Helping to ensure security and integrity • Debugging to identify and repair errors that impair existing intended functionality • Undertaking internal research for technological development and demonstration • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us We do not collect or process sensitive personal information for purposes of inferring characteristics about consumers. To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law. Sources of Personal Information. During the 12-month period prior to the last updated date of this California Notice, we may have obtained personal information about you from the following categories of sources: • Directly from you (or your pet), such as when you make a purchase, bring your pet to receive services from an affiliated veterinarian, or other service provider, sell products or services to us, provide information to us for business and commercial purposes or when you interact with us through our customer service and marketing channels such as telephone conversations, chats, emails, SMS and other interactions • Your devices, such as when you visit our Sites or use our Apps • Your family or friends, such as when they provide us with your contact information so we can send you gift cards or other information that may interest you • Our affiliates and subsidiaries• Vendors who provide services on our behalf • Our business partners, such as veterinarians, pharmacies, groomers, insurance companies, and animal shelters • Online advertising services and advertising networks • Internet service providers • Data analytics providers • Operating systems and platforms • Social networks • Data brokers Sale or Sharing of Personal Information We do not sell your personal information in exchange for monetary compensation. We may share your personal information with certain third parties (such as online advertising services) or allow them to collect personal information via automated technologies on our Sites and Apps for cross-context behavioral advertising purposes. This kind of sharing may be considered a “sale” or “sharing” under California law when the personal information is exchanged for non-monetary consideration. You have the right to opt out of these types of disclosures of your information. We may sell or share for cross-context behavioral advertising purposes (and may have sold or shared during the 12-month period prior to the last updated date of this California Notice) the following categories of personal information about you to online advertising and data analytics services and social media networks: • Identifiers • Commercial Information • Online Activity • Inferences You have the right to opt-out of this disclosure of your information, as detailed below. We do not have actual knowledge that we sell or share the personal information of minors under 16 years of age. Disclosure of Personal Information. During the 12-month period prior to the last updated date of this California Notice, we may have shared your personal information with certain categories of third parties, including as described in our Privacy Policy and below, including for the business purposes described above. Category of Third Party Category of Personal InformationOur Affiliates and Subsidiaries · Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· InferencesOur Service Providers · Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· InferencesVeterinary Care Providers or Pharmaceutical Product Manufacturers · Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Sensory Information· Geolocation DataOur Business Partners · Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· InferencesOnline Advertising Services and Advertising Networks · Identifiers· Commercial Information· Online Activity· Geolocation Data· InferencesData Analytics Providers · Identifiers· Commercial Information· Online Activity· Geolocation Data· InferencesGovernment Entities · Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· InferencesSocial Networks · Identifiers· Online Activity· Geolocation Data California Consumer Privacy Rights. California residents may have certain rights pursuant to the CCPA, as described below. • Right to Delete: You have the right to request that we delete certain personal information we collected from you. To exercise your rights, please see the “Exercise Your Rights” section. • Right to Know: You have the right to request, twice in a 12-month period, a report that details the categories of personal information collected about you, the categories of sources from which the personal information is collected, the purposes for collecting the personal information, the categories of personal information that we disclose for a business purpose, sell or share and the categories of third parties with whom the information is shared, and the specific pieces of personal information collected about you. To exercise your rights, please see the “Exercise Your Rights” section. • Shine the Light Request: You also may have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties. To submit a Shine the Light request, email us at dickscatnip@gmailcom. • Right to Correct: You have the right to correct inaccurate personal information we hold about you. For existing customers, you may log in your account to correct your personal information. For non-customers, please see the “Exercise Your Rights” section. • Right to opt-out of Sale or Sharing of Personal Information: You have the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising purposes. To exercise your rights, please see the “Exercise Your Rights” section. Note that you also can use the Global Privacy Control (“GPC”) to signal your opt-out preference. To learn more about the GPC, please visit https://globalprivacycontrol.org/. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice. We will not discriminate against you for exercising any of the rights that are provided to you under CCPA/CPRA. Verifying Requests. We have various procedures to verify that you are authorized to exercise your rights under the CCPA/CPRA. If you have an account with us, we may ask you to verify your identity by requiring you to sign-in to your account or complete a form requesting certain information. If you do not have an account and request access to, correction of or deletion of your personal information, we may require you to provide any of the following information: first and last name, email address, country, street address, city and zip code. You also can designate an authorized agent to make these requests on your behalf, though we will need to verify the authority of such agent pursuant to our procedures. For authorized agents making a request on a consumer’s behalf, download a verification form here. to complete and submit the completed form together with the above request. An authorized agent’s request will be denied without this form properly submitted. Additional Information. We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes and to process transactions and facilitate customer requests. If you choose to exercise any of your rights under the CCPA/CPRA, you have the right to not receive discriminatory treatment by us, though we may not be able to provide some services to you without such information. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. STATE PRIVACY NOTICE FOR RESIDENTS OF COLORADO, CONNECTICUT, DELAWARE, IOWA, INDIANA, MONTANA, NEW JERSEY, OREGON, TENNESSEE, TEXAS, UTAH, VIRGINIA, AND OTHER STATES THAT MAY HAVE APPLICABLE PRIVACY LAW Last updated: [October 8, 2024] This State Privacy Notice supplements the Premium Dicks Privacy Policy. It applies solely to Colorado, Connecticut, Delaware, Iowa, Indiana, Montana, New Jersey, Oregon, Tennessee, Texas, Utah and Virginia consumers (and any other states that may have applicable privacy law) and addresses personal information we collect online and offline. This State Privacy Notice does not apply to Premium Dicks personnel or job applicants. This State Privacy Notice uses certain terms that have the meaning given to them in the applicable laws and implementing regulations in the states listed above. Categories of Personal Information Collected: We may process the categories of personal information listed in the Information We Obtain section of our Privacy Policy. Purposes for which Personal Information is collected: We may process the personal information we collect about you for the purposes listed in the How We Use the Information We Obtain section of our Privacy Policy. Sharing of Personal Information: • We may share the following categories of your personal information with the categories of third parties listed in the Information We Disclose section of our Privacy Policy: Contact information and other information about you, your household and your pet (including your name, email address, physical address, shipping address, telephone number) and other demographic information. Internet or other electronic network activity information (including cookies and mobile device IDs, and related browsing information). Commercial information (including products and services purchased, products and services you are considering purchasing that are placed in your virtual shopping cart, information about products that you have returned, product orders you have cancelled, and product reviews). Location information (including precise geolocation). Transactional information such as information you provide to us via customer service calls, emails, SMS and chats. This information is recorded and processed consistent with our Privacy Notice. Your pet information such as information you provided to us while filling a pharmacy prescription, pet conditions, pet health information, insurance information and other such information when you interact with us or our affiliates. Processing Personal Information for Sale and Targeted Advertising • We may share certain of your personal information with our social media, data analytics, online advertising services, advertising networks and similar third parties for the purposes of targeted advertising and marketing. • We do not sell your personal information in exchange for monetary consideration. We may share your personal information with certain third parties as described above, which may be considered a “sale” under certain state laws when the personal information is exchanged for non-monetary consideration. • We will not discriminate against you for exercising any of the rights that are provided to you under applicable state privacy laws.• We do not conduct profiling in furtherance of decisions that produce legal or similarly significant affects for consumers. • To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law. Consumer Privacy Rights. You may have certain rights pursuant to the applicable state laws, as described below: • Right to Delete: You have the right to request that we delete your personal information in accordance with applicable state law. To exercise your rights, please see the “Exercise Your Rights” section. Your deletion request will make it impossible for Premium Dicks to provide benefits under our membership programs such as free shipping and other benefits. • Right to Access: You have the right to request confirmation of whether we have processed your personal information and to access that information in a portable, and to the extent technically feasible, readily usable electronic format. To exercise your rights, please see the “Exercise Your Rights” section. Starting on July 1 2024, residents of Oregon may receive list of third parties where may have disclosed personal data, subject to certain conditions. • Right to Correct: You may have the right to correct inaccurate personal information we hold about you. For existing customers, you may log in your account to correct your personal information. For non-customers, please see the “Exercise Your Rights” section. • Right to Opt Out of Processing for Purposes of Sale and Targeted Advertising: You have the right to opt-out of sharing information with third parties for the purposes of sale and targeted advertising. To exercise your rights, please see the “Exercise Your Rights” section. Depending on applicable state law, you also can use the Global Privacy Control (“GPC”) to signal your opt-out preference. To learn more about the GPC, please visit https://globalprivacycontrol.org/. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice. Verifying Requests. We have various procedures to verify that you are authorized to exercise your rights under applicable state laws. If you have an account with us, we may ask you to verify your identity by requiring you to sign-in to your account or complete a form requesting certain information. If you do not have an account and request access to, correction of or deletion of your personal information, we may require you to provide any of the following information: first and last name, email address, country, street address, city and zip code. Depending on applicable state law, you may also be able to designate an authorized agent to make these requests on your behalf, though we will need to verify the authority of such agent pursuant to our procedures. For authorized agents making a request on a consumer’s behalf, download a verification form here to complete and submit the completed form together with the above request. An authorized agent’s request will be denied without this form properly submitted. Additional Information. We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other legal, compliance or mandatory record keeping purposes If you choose to exercise any of your rights under applicable state privacy laws, you have the right to not receive discriminatory treatment by us, though we may not be able to provide some services to you without such information. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. Exercise Your Rights: For customers: For customers with a Premium Dicks account, you may exercise your rights by using our online portal and also email us at dickscatnip@gmail.com. For non-Premium Dicks customers: For non-customers, you may exercise your applicable rights by using our online portal. You may also email us at dickscatnip@gmail.com. California residents only: If you are associated with a business that is providing services and products to us, you may email us at dickscatnip@gmail.com. For Oregon Residents only: Starting on July 1 2024, you may receive list of third parties where may have disclosed personal data, subject to certain conditions. You may email us at dickscatnip@gmail.com.
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